Terms and conditions

Last Updated: December 2024

Welcome to Ohh My Glo. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our self-tanning products. By accessing this website, you accept these terms. Do not continue to use Ohh My Glo if you do not agree to all of the terms stated on this page.

1. General

1.1. These Terms govern your use of our website and the purchase of our self-tanning products and accessories.

1.2. By placing an order, you confirm that you are at least 18 years old or have obtained parental consent.

1.3. We reserve the right to update or modify these Terms at any time without prior notice.

2. Products and Orders

2.1. All products are subject to availability. We reserve the right to discontinue any product at any time.

2.2. We make every effort to display our products as accurately as possible, but we cannot guarantee that your device’s screen will display colours correctly.

2.3. Prices and promotions are subject to change without notice.

2.4. We reserve the right to refuse or cancel orders at our sole discretion. If an order is cancelled, we will refund the full amount paid.

3. Shipping and Delivery

3.1. Orders are processed within 2 business days. Delivery times vary depending on location.

3.2. We are not responsible for delays caused by third-party carriers.

3.3. Customers are responsible for providing accurate shipping information. If an order is returned due to incorrect details, additional shipping fees may apply.

3.4. Risk of loss and title for items pass to you upon delivery.

4. Returns and Refunds

4.1. Due to hygiene reasons, we do not accept returns on opened or used products.

4.2. If a product arrives damaged or defective, you must contact us within 2 days with proof of the issue for a replacement or refund.

4.3. Refunds are processed within 10 business days after approval.

5. Payments and Billing

5.1. We accept Visa, MasterCard, PayPal, Shop Pay, EFTPOS, GPay, Apple Pay.

5.2. All payments must be made in full before an order is shipped.

5.3. You agree to provide accurate billing and payment information.

6. Intellectual Property

6.1. All content on this website, including images, logos, and text, is owned by Ohh My Glo and protected by copyright laws.

6.2. Unauthorised reproduction, distribution, or use of our content is strictly prohibited.

7. Limitation of Liability

7.1. Our products are for external use only. Please perform a patch test before use. We are not liable for any adverse reactions.

7.2. We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.

8. Governing Law

8.1. These Terms are governed by and construed in accordance with the laws of Victoria, Australia.

8.2. Any disputes shall be resolved in the courts of Victoria, Australia.

9. Contact Us

If you have any questions about these Terms, please contact us at info@ohhmyglo